How long have you been in business?
Circa has been in business in the Nashville area for over 30 years.We are members of the Nashville Better Business Bureau and you can see our report by clicking on the BBB logo on our home page. We are also members of our local Chamber of Commerce.
Where are your prices?
Most of our manufacturers do not allow us to show prices, because we are usually much lower than mostl stores.. You can call our toll free # 888-399-0170 for a price quote during the day.
Are there any printed catalogs?
Catalogs are available on many vendors online, and in-store.
Do you have a showroom?
Yes, we are located just off I-65 (Exit 78A) in Nashville, TN and are open 7 days a week.
Do you sell used furniture or "seconds"?
All the items we sell are completely brand new and first quality. All items are in original factory boxes. Sometimes we do have floor model sales, and those items are always clearly described and sold as-is.
Do I have to pay sales tax?
Sales tax is charged on any shipment within the state of TN. We do not charge TN sales tax on orders shipped out of state. It is up to you to report the sale to your state if required.
What are your payment methods?
We accept Visa, MasterCard, Discover and American Express. Some customers send payment by check or money-order.
How long does it take before I get my furniture?
The delivery time will vary, depending upon whether we have the item in stock. In stock items ship within 1-2 weeks. Ordered items will take from 4 to 12 weeks. We cannot be responsible for delays due to vendors. We ship most items via Bekins Van Lines Gold Service to arrive at your home usually within 10-14 days. Bekins will call you several days before to set an appointment up for delivery of your furniture. Please have your room cleared and ready for your new furniture. Also make sure the furniture will fit where you want it to go. We cannot be responsible for furniture that will not fit up stairs or around corners in hallways or doors. Please measure to be sure everything will go where you want it.
I am building or remodeling. Can you hold my items until I'm ready for them?
Yes, we can hold it for you. Many customers are moving or building a new home and don't need their furniture until they have closed on their home. You may order anytime and tell us to hold the items until you give us the OK to ship.
When you find the items you like, please go ahead and place the order to decrease the chances of delay due a product not being in stock.
Is my furniture insured against damage?
Yes! Very rarely your furniture may have minor damage during shipping or it may contain a manufacturer's defect. If the item has minor damage, please accept the item, note on the delivery slip (bill of lading) the problem. This notation on the delivery slip is very important. Please call us as soon as possible and fax us a copy of the delivery slip showing any problem. In some cases, we may ask you to send us a picture of the problem. Usually we have Furniture Medic come to your home and fix the problem. If an item has extensive damage, please refuse it and call us at once. We will have it replaced or repaired (at our option) and redelivered at no additional cost. In the case of a very simple repair we may send the part directly to you for installation. Furniture is not returnable for defects that can be fixed locally. It is important to remember that you are buying furniture at low prices and that this is different from buying from the local store down the street. If you are an extemely picky person, you might be better off to pay a higher price and buy from a local merchant.